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Frequently Asked Questions

  • Are there any service charges?

    A Facility Fee of 2%, which is retained by the Spa, is added to all Service Checks.  For your convenience, a discretionary gratuity of 18% will also be added to the check.  Gratuity is provided at the discretion of the guest and is based on satisfaction with the services provided.  All gratuities are paid in full to the service providers.
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